Report Product Concern

Ensure all fields are filled and attach any relevant images before submitting this form.

"*" indicates required fields

Company Name

Contact Name*

Email*

Phone

Address of the product*

Please write the exact address of the product installation.

Product Code*

The product code starts with MEVxxxxxxxxx and can be found from the product label on the side or back of the product.

Product Serial Number*

You can find the product serial number from the product label on the side or back of the product.

Issue Description*

Please describe as clearly as possible why you are contacting us and what is the issue with your product.

Repair attempts

Please describe have you tried something to fix the issue? Have you restarted the product by cutting its power source?

Additional Notes

If you have any other information or need to add somethig, please write them here.

Add Pictures

Drop files here or

Accepted file types: jpg, png, jpeg, gif, Max. file size: 30 MB, Max. files: 20.

Add pictures of the issue and the product itself. Please also make a picture of the product label.

Name

This field is for validation purposes and should be left unchanged.

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